Rummler Brache

The Rummler-Brache Group (RBG) Certification Program verifies an individual’s knowledge of Rummler-Brache process management and improvement concepts, tools, and application techniques. Only RBG, the exclusive owners of the Rummler-Brache methodology, can provide this certification.

Certification will help you:

• Achieve a quantifiable return on the time commitment and costs for the certification process
• Position the organization for the successful implementation of its strategic goals
• Increase executive leadership sponsorship and commitment for process management
• Ensure successful, measurable outcomes on future process improvement projects
• Become a resident expert who oversees the evolution of your company into a process-managed enterprise
• Further build your professional credentials

Certification will improve your know-how in the following areas:

• Applying the Rummler-Brache methodology effectively
• Communicating process management and improvement concepts to executives and middle management
• Operationalizing process improvement and management in your organization
• Managing group dynamics in facilitated process improvement sessions
• Challenging the Design and/or Steering Team when appropriate
• Measuring return-on-investment for each process improvement effort

Selection

The Certification process begins with a review of the candidate’s qualifications, skills, and experiences, as well as the company’s desired involvement with process management and improvement. Next, a process improvement project will be selected for the candidate to facilitate. This step involves agreement from the management team on which business process to improve. Typically, an excellent choice is a process critical to the execution of the company’s strategy.

back to the Certification Roadmap

Training

The training covers each of the six phases of the Rummler-Brache methodology. Certification candidates can attend our public or on-site workshops (if others in your company would like to attend). The workshops include:

• FOCUS: Tools for Process Improvement and Management (Overview of Phases 0 through 5)
• Process Mapping (Process Models used in Phase 0, 1, and 2)
• ePIP: Process Analysis and Design (Phase 1 and 2 facilitation)
• ePIP: Implementation and Change Management (Phase 3 facilitation)
• Performance Metrics (Phase 4)

These sessions utilize practical case studies so candidates can learn how to apply the Rummler-Brache tools and concepts to projects.

back to the Certification Roadmap

Practice

The candidate will prepare for and lead the selected process improvement project while the Rummler-Brache performance consultant observes and coaches the candidate on-site and remotely, as needed. Some of the Phase 1 and 2 project activities the candidate will lead include:

• Scope the project
• Establish process goals
• Select the executive Steering Team and Design Team
• Conduct interviews
• Prepare process models
• Facilitate ‘IS’ validation sessions
• Prioritize disconnects
• Present findings to the Steering Team
• Understand the constraints/assumptions
• Prepare design specifications
• Facilitate possible design solutions with the Design Team
• Facilitate the final ‘SHOULD’ design
• Prepare and present the ‘SHOULD’ design and implementation recommendations to the Steering Team

back to the Certification Roadmap

Evaluation

The RBG performance consultant will evaluate the project work products and provide constructive feedback. A test will be administered to assess the candidate’s knowledge of the concepts, tools, and application techniques. The results of the project evaluation and test are used to prepare an Individual Development Plan which outlines the areas and capabilities that need further development. The evaluation areas include:

• Grasp of Concepts/Tools/Techniques
• Analysis and Design Ability
• Facilitation Ability
• Presentation Ability
• Administrative Management
• Focus on Results

The candidate will then receive a Tentative Certification Recommendation that indicates whether the candidate will be certified or requires additional assistance.

back to the Certification Roadmap

Coaching

During this stage:

• The RBG performance consultant will use the Individual Development Plan and work with the candidate on those areas that can be improved.
• The calculation of the project’s return on investment for the certification will be prepared.
• The final Rummler-Brache Certification documentation and certificates will be completed for presentation to the Steering Team.

Continued support from RBG will be discussed and scheduled, if required.

back to the Certification Roadmap

For Further Information

If you are interested in Rummler-Brache Certification, please call us at 800-992-8849.