Rummler Brache

Introduction:
This executive briefing explains how managing an enterprise as a system of integrated processes builds competitive advantage. It frames out the Rummler-Brache powerful 6-phase methodology for process improvement and management.

The interactive format allows executives to ask questions and get answers about the who, what, when, why, and how of process improvement. Members of the senior leadership team responsible for sponsoring process improvement initiatives will gain a rich understanding of our concepts and methodology, plus have a new respect for the potential impact on an organization’s performance.

Program Format:
Interactive presentation with discussion

Length of Program:
3 to 4 hours

Agenda:

• Evaluating organizational effectiveness from a process perspective
• The linkage between critical business issues and key business processes
• How to carry out the executive role in process management initiatives
• How to select the most appropriate approach for successful process improvement initiatives

Who Should Attend:
Executive management and senior leadership team members

Topics Addressed:

• Overview of process improvement concepts and methodologies
• Managing the enterprise from a process perspective
• Linkage between process management and competitive advantage
• Management of process improvement initiatives
• Performance metrics: measuring process improvement